At GRINVEDA Wellness Pvt. Ltd., customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before purchasing products.
Products may be eligible for return only if they are damaged, defective or wrongly delivered at the time of delivery.
Customers must raise a return or exchange request within 48 hours of receiving the product.
Returned products must be unused, unopened and in their original packaging with invoice copy.
Opened, used or damaged products due to customer mishandling are not eligible for return or exchange.
Approved exchange requests will be processed after product verification by our support team.
Refunds, if approved, will be processed through the original payment method within 7-10 working days.
Shipping charges are non-refundable unless the error was caused by GRINVEDA or its delivery partner.
GRINVEDA reserves the right to update or modify this policy at any time without prior notice.
For return or exchange related support, contact us at:
Email: info@grinveda.com
Phone: +91 9876543210